Terms
What this site does
HVAC Repair Syracuse helps homeowners and tenants around Syracuse and the nearby towns of Onondaga County get heating and cooling repairs arranged with independent HVAC contractors, and connects you with one. We are not the contractor. We do not perform repairs, we employ no technicians and we are not a party to the work.
Your contract is with the contractor
Whatever is agreed for the work is agreed between you and the contractor. We cannot change it or enforce it. Ask for the fault, the part and the scope in writing before work begins, and keep what you are given.
Prices
Every price on a repair comes from the contractor, not from us. Nothing on this site is a price or a prediction of what a job will cost.
The $100 credit
Your first booked job here gets a $100 credit, applied by us. The contractor's price is unchanged. We credit you $100 against that job ourselves, so your cost for it is $100 lower. We fund the credit; the contractor is not asked to absorb it.
- A customer can use it once at a given property, on whichever job is booked first there.
- It takes effect when the job has been booked and quoted. A quote on its own does not trigger it.
- Raise the offer when you book. Your request already carries it, and we check with you before anything is booked.
- We tell the contractor about the credit as part of passing your request along.
- It runs until December 31, 2026, so book on or before that day.
Licensing and certification
New York State does not issue an HVAC contractor license. The City of Syracuse licenses mechanical contractors through its Board of Mechanical Examiners, and federal rules require EPA Section 608 certification for anyone opening a refrigerant circuit. Those credentials belong to the contractor who takes your job, and it is theirs to show you.
Permits
Permits are between the contractor and the property owner. This site does not obtain them. Requirements differ by municipality, so ask the contractor or your local code office.
Safety
Nothing here is medical or engineering advice, or a diagnosis of your equipment. If you smell gas or a carbon monoxide alarm is sounding, leave the building and call 911 or the gas utility from outside.
Sources
Facts on this site come from published federal, state, county and city documents. They describe what regulation and data say, not what is wrong with your particular system. Programs and rules change, so check the administering office for the current position.
Limits
We take reasonable care that the site is accurate and current, but we are not liable for decisions taken on a page that has since been superseded. We are not liable for the work, workmanship, timing, pricing or conduct of any contractor introduced through this site. Where liability cannot lawfully be excluded, it is not excluded.
Using this site
Use the form to ask about heating or cooling work on a property. Do not submit someone else's details as your own, use the form for automated or commercial messages, or copy and republish the writing on these pages.
Changes
We update these terms and the privacy policy when what the site does changes. The version on the site is the current one.